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Online Support Form:

Use this form to request technical support for any of our products. Our business hours are 8 AM to 4 PM, Monday - Friday, CST. We try to answer emails the same day, often within hours. There are times when we are out of the office and it will take longer to respond.

Please review the Support page for the product you are using before sending a request for support, as the Support page may answer your question.

Please fill out the form below completely and click Submit to send the information to us.

Product Version:
Order Number:
Windows Version:
Handheld Model:
Handheld OS Version:
Hotsync ID, Owner Name, or Device PIN:
Error Code (if any):
Error Message:
Comments (how to duplicate, etc.):

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