When you purchase a product from WakefieldSoft, LLC, we provide you with a personal registration code to unlock the trial version. This registration code is only valid for the product you purchased on your handheld device.
In order to generate the correct registration code, you will be asked to submit your Hotsync ID (for Palm OS®) or your Owner Name (for Pocket PC or Windows Mobile).
Your hotsync ID or Owner Name is NOT your handheld serial number, and it is often similar to your name. For Palm OS® handhelds it is chosen when the handheld unit was initially setup. For Pocket PC users, it is entered in the Owner Information screen under Settings.
Please use these images as a guide to determine your hotsync ID.
The left image shows a typical startup registration screen for one of our products.
The right image shows the hotsync screen which is displayed after tapping the hotsync icon on your handheld.
Please submit exactly what is shown.
The hotsync ID is case sensitive, and we need to know what is uppercase, lowercase, and any punctuation, just as it is shown on your handheld.
Pocket PC or Windows Mobile Users - Owner Name:
Please use these images as a guide to determine your Owner Name.
The left image shows a typical registration screen for one of our products.
The right image shows the Today screen which is displayed when tapping the Start icon, then Today.
Please submit exactly what is shown.
The Owner Name is case sensitive, and we need to know what is uppercase, lowercase, and any punctuation, just as it is shown on your handheld.
Submitting your hotsync ID or Owner Name:
If you have already purchased a product, and you get a message about the hotsync ID or Owner Name and registration code not matching when you enter the registration code provided, then please email or fill out this form with your correct hotsync ID or Owner Name, product purchased, and purchase date. We will generate the correct code and send it to you.
This applies to new users who submitted an incorrect hotsync ID or Owner Name. Existing users who change devices will need to maintain the same hotsync ID or Owner Name in order for the code provided to work on the new device. If you change devices, and change hotsync IDs or Owner Names, and a newer version is available, you will need to upgrade to the latest version in order to get a new code. Thanks.
